1. Who we are
This policy explains how Semtronics Limited ("Semtronics", "we", "us") collects and uses personal information when you visit www.semtronics.co.uk, contact us, request product information or apply for a job.
Semtronics Limited is the data controller for this information. We are registered in England and Wales under company number 09528844. Our registered office is Unit 8 Fleet Marston, Aylesbury, England, HP18 0PZ.
For any question about this policy or your personal information, email contact@semtronics.co.uk.
We process personal information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you are in the European Union, the EU GDPR may also apply.
2. Information we collect
Information you give us
- Contact form and emails: your name, email address, phone number (if given), company and the content of your message.
- Product datasheet requests: your name, email address, company and the product you are interested in.
- Job applications: your name, contact details, CV, covering letter and any other information you choose to send.
- Blog comments: your name, email address and comment. Your name and comment may be shown publicly.
- Business contacts: if you work for a customer, supplier or partner, your name, job title and work contact details.
Information collected automatically
- Website usage: pages visited, time on site, referring website, approximate location from your IP address, browser and device type. This is collected through cookies and similar technologies, only where you have agreed (see section 4).
- Security logs: our website firewall records IP addresses and request details to protect the site from attacks.
We do not knowingly collect special category data (such as health information). Please do not include it in your messages or CV unless it is needed for a job application, for example to ask for reasonable adjustments.
3. How we use your information
We only use your information where the law allows. The table shows each purpose and its lawful basis under UK GDPR.
| Purpose | Information used | Lawful basis |
|---|---|---|
| Reply to enquiries and quote for projects | Contact form and email details | Legitimate interests (responding to business enquiries); contract, where you ask us to quote or start work |
| Send product datasheets | Datasheet request details | Legitimate interests |
| Deliver projects and manage customer and supplier relationships | Business contact details | Contract; legitimate interests |
| Assess job applications | Application details and CV | Steps before entering a contract; legitimate interests |
| Publish and moderate blog comments | Comment details | Legitimate interests |
| Understand how the website is used and improve it | Website usage data | Consent (through the cookie banner) |
| Measure our advertising | Website usage data | Consent (through the cookie banner) |
| Protect the website from spam and attacks | IP address, security logs, reCAPTCHA data | Legitimate interests (security) |
| Meet legal and accounting duties | Records of transactions | Legal obligation |
We do not sell your personal information. We will only send you marketing emails if you have agreed, or if you are an existing business contact and the email relates to similar services; you can opt out at any time.
4. Cookies and analytics
Cookies are small files stored on your device. When you first visit our website, a cookie banner (provided by consentmanager) asks which types of cookies you accept.
- Strictly necessary cookies make the website work and keep it secure (including our firewall and reCAPTCHA spam protection). These do not need consent.
- Analytics and marketing cookies are only set if you accept them. We use Google Tag Manager to load Google Analytics 4, which tells us how visitors use the site, and Google Ads conversion tracking, which measures how well our adverts work.
You can change your choice at any time using the cookie icon at the bottom of the page, or by deleting cookies in your browser settings.
5. Who we share it with
We share personal information only with service providers who help us run our business, under contracts that require them to protect it:
- Website hosting and security: GoDaddy, including its Website Security firewall (powered by Sucuri).
- Analytics and advertising: Google (Tag Manager, Analytics, Ads and reCAPTCHA).
- Email and IT services: our email and office software providers.
- Professional advisers: accountants, lawyers and insurers, where needed.
We may also disclose information if the law requires it, or to protect our rights. With your agreement, we may share project contact details with partners working with us on your project.
International transfers. Some providers, such as Google and GoDaddy, may process data outside the UK, including in the United States. Where this happens, the transfer is protected by a UK adequacy decision (such as the UK-US Data Bridge) or by approved contract clauses.
6. How long we keep it and how we protect it
| Information | How long we keep it |
|---|---|
| Enquiries and datasheet requests that do not lead to work | 2 years from our last contact |
| Customer and supplier records | 6 years after the end of the contract (for legal and tax reasons) |
| Unsuccessful job applications | 6 months after the role is filled, unless you agree to us keeping it longer |
| Blog comments | Until the post or comment is removed |
| Website analytics data | 14 months (Google Analytics setting) |
| Firewall security logs | As set by our hosting and security provider |
We protect your information with access controls, encrypted connections (HTTPS), a website firewall and secure, password-protected systems. Only people who need the information for their work can access it.
7. Your rights
Under data protection law you have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct information that is wrong or incomplete;
- ask us to delete your information;
- ask us to restrict or stop using your information, including objecting to processing based on legitimate interests;
- ask us to transfer your information to another organisation;
- withdraw your consent at any time, for example to analytics cookies.
To use any of these rights, email contact@semtronics.co.uk. We will reply within one month. There is normally no charge.
8. Complaints
If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk or on 0303 123 1113.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Last updated: 8 November 2026
10. Contact us
Semtronics Limited (company number 09528844), Unit 8 Fleet Marston, Aylesbury, England, HP18 0PZ
Email: contact@semtronics.co.uk
